VSight Remote

Technological platform to assist your field technicians anywhere in the world instantly to quickly identify and resolve problems.

VSight Remote makes use of videoconferencing services to favor the immediate review of problems that may arise in the operation of some equipment and that allow the rapid generation of a diagnosis and possibly the resolution of the fault, reducing time, saving resources and minimizing business impact.

VSight Remote allows experts to guide technicians by drawing and placing augmented reality instructions directly within the technician's field of vision.


Better utilization of high-quality experts


More productive workforce


Process improvement of assembly lines for factories

Identify Problem

Faster and easier error identification.

Save costs and expenses

Reduce downtime during the manufacturing process.

Quick Assist

Shorten support response times.


Speed up the maintenance, repair and inspection processes of companies and eliminate travel and accommodation expenses when the expert arrives at the work area 

Connect instantly with the right expert and information.


Eliminate travel costs. 


Reduce down-time, get real-time expert assistance in minutes.


Improve communication with AR annotations.


Extend this service to your customers. 


Build knowledge base with incident management



Learn more about how customers use VSight Remote

Many industries, different needs to solve, read more about how customers around the world are using VSight Remote to extend the knowledge of Diagnostic, Quality and Support experts to solve problems immediately saving money and time.



Remote Collaboration and Assistance for Monitoring Assembly Lines for AKYAPAK.
Through AKYAPAK Augmented Reality, technicians can receive virtual instructions for the assembly or repair of a machine tool, avoiding delays in the processes, saving time and money.


Solving Complex Mechanical Problems in ISUZU Remotely and Efficiently with Smart Glasses, Augmented Reality and Streaming Live Video between mechanics and the Contact Center. In addition, file sharing features such 3D Object, PDF or Image sharing allows effective communication among users.

Allies with the best solutions

Be part of the best companies that already use remote assistance.

Please fill the form with your data to get more information, one of our commercial representatives will contact you.

Growjet is an official  partner and distributor of VSight in Mexico, as well as for the delivery of solutions and professional services.