VSight Remote
Technological platform to assist your field technicians anywhere in the world instantly to quickly identify and resolve problems.
VSight Remote makes use of videoconferencing services to favor the immediate review of problems that may arise in the operation of some equipment and that allow the rapid generation of a diagnosis and possibly the resolution of the fault, reducing time, saving resources and minimizing business impact.
VSight Remote allows experts to guide technicians by drawing and placing augmented reality instructions directly within the technician's field of vision.
Better utilization of high-quality experts
More productive workforce
Process improvement of assembly lines for factories
Identify Problem
Faster and easier error identification.
Save costs and expenses
Reduce downtime during the manufacturing process.
Quick Assist
Shorten support response times.
Speed up the maintenance, repair and inspection processes of companies and eliminate travel and accommodation expenses when the expert arrives at the work area
Connect instantly with the right expert and information.
Eliminate travel costs.
Reduce down-time, get real-time expert assistance in minutes.
Improve communication with AR annotations.
Extend this service to your customers.
Build knowledge base with incident management
Learn more about how customers use VSight Remote
Many industries, different needs to solve, read more about how customers around the world are using VSight Remote to extend the knowledge of Diagnostic, Quality and Support experts to solve problems immediately saving money and time.
Manufacturing
Automotive
Solving Complex Mechanical Problems in ISUZU Remotely and Efficiently with Smart Glasses, Augmented Reality and Streaming Live Video between mechanics and the Contact Center. In addition, file sharing features such 3D Object, PDF or Image sharing allows effective communication among users.
Allies with the best solutions
Be part of the best companies that already use remote assistance.
Please fill the form with your data to get more information, one of our commercial representatives will contact you.